Role of the Human Resource Manager

Govt Abstract

The next report has mentioned in regards to the position of Mr. John Edwards, Human useful resource supervisor of Reliance Communication Ltd. The report focuses on the duties and complexity of an individual who's performing the position of a human useful resource supervisor. Interplay of Mr. Edwards as a human useful resource supervisor with different departments of the group and with individuals exterior the division can be mentioned. The report begins with introduction to human useful resource administration and highlights its significance in each enterprise. Introduction is adopted by a short abstract of the corporate. The report gives an evaluation of the position of Mr. Edwards, what his priorities are and what he ought to do to be more practical in his job. The report is concluded with key factors mentioned within the report and is adopted by references.


The main focus of Human Useful resource Administration (HRM) is on managing individuals inside the employer-employee relationship. It entails the productive use of individuals in reaching the group’s strategic enterprise targets and the satisfaction of particular person worker wants (Stone, 2008). The aggressive benefit for organizations within the outdated economic system centered on the monetary capital and know-how, the rising economic system has shifted its emphasis on funding in human capital, information and the dedication of the workers. The main focus within the enterprise world has shifted from bodily belongings to information and data capital. The efficient administration of human capital poses new challenges within the organisation for management and managerial capabilities.

The human useful resource operate has gone from the standard rent and fireplace position to a strategic accomplice with finance, operations and different enterprise departments that aren't facilities of revenue for the group. The job of HR, as is the job of all such departments, is to make sure that the enterprise will get probably the most out of its workers. In one other phrases, the human useful resource administration wants to offer a excessive return on the enterprise’s funding in its individuals. This makes it a extremely complicated operate (Cascio, 1998).
The next dialogue is all about that's mentioned above. Dialogue will encompass round involvement of Mr. Edwards within the firm and the way he's creating belongings for his firm.

Firm Profile

Reliance Communications (previously Reliance Infocomm), together with Reliance Telecom and Flag Telecom, is a part of Reliance Communications Ventures (RCoVL). It's an Indian telecommunications firm. Reliance Communications is a pacesetter in telecommunications merchandise and consultancy, a privately owned firm with over 20 years of service to the enterprise neighborhood, and with a popularity for integrity, superior implementation and assist. Anil Dhirubhai Ambani controls 66.77 per cent of the corporate, which accounts for greater than 1.36 billion shares. It's the flagship firm of the Reliance-Anil Dhirubhai Ambani Group, Reliance Power, Reliance Capital and telecom initiatives of the Reliance ADAG (Firm profile).

Function of HR Supervisor


Key operate of Mr. Edwards is to meet staffing wants of the corporate and it may be executed in number of methods, whether or not to make use of unbiased contractors or rent workers to fill these wants. It takes place in two three steps. First step is to determine the necessities of the corporate and what sort of necessities is being requested. Second step is to find out the variety of individuals and the talents combine essential to do the work. Last step is to recruit and choose the individuals greatest fitted to the job after which to coach them to suit and work effectively within the group.


one in every of his important roles in immediately’s surroundings have to be to assist maintain, develop and inspire the great individuals with scarce abilities. This, after all, means understanding who they're and ensuring that ample time and a focus is spent with them. He makes certain that workers are rewarded for performing their jobs successfully, in order to maintain them motivated. To make them comfy he ensures that harmonious relations are maintained between the workers and the corporate and to take care of a protected and wholesome work surroundings.

Managing change:

The fixed analysis of the effectiveness of the group leads to the necessity for the HR supervisor to often handle change. Each information about and the power to execute profitable change methods make him exceptionally valued. He acts as a change agent, serving as a catalyst for change inside the group. He has achieved this by creating drawback fixing communication and affect abilities. He Advise managers on organizational coverage issues comparable to equal employment alternative and sexual harassment, and suggest wanted modifications.
Worker Advocate: He acts as an advocate to each worker working in his firm, to makes them conscious of each data they require. It's his obligation to offer present and potential workers with details about insurance policies, job duties, working situations, wages, and alternatives for promotion and worker advantages. Function a hyperlink between administration and workers by dealing with questions, and administering contracts and serving to resolve work-related issues deciphering. Analyze coaching must design worker growth, language coaching and well being and security packages (Dolezalek, 2008).
Improvement: is a operate through which his goal is to protect and improve worker competence of their jobs by enhancing their information, abilities, skills and different traits.

Different features:

Analyze and modify compensation and advantages insurance policies to ascertain aggressive packages and guarantee compliance with authorized necessities. Plan and conduct new worker orientation to foster constructive angle towards organizational targets. Preserve information and compile statistical studies regarding personnel-related knowledge comparable to hires, transfers, efficiency value determinations and absenteeism charges. Analyze statistical knowledge and studies to determine and decide causes of personnel issues and develop suggestions for enchancment of group’s personnel insurance policies and practices. Plan, manage, direct, management or coordinate the personnel, coaching, or labor relations actions of a corporation. Conduct exit interviews to determine causes for worker termination (Hofstede, 1980).

Tasks of Mr. J. Edwards

Duties What he Do What he Doesn’t Do Expertise Required Expertise not Required
Present professional steerage, perspective, and assist to allow managers and supervisors to make acceptable pay choices Sure
Talk packages and tips to assist managers and supervisors perceive all elements of the compensation program Sure
Determine, gather, and analyze exterior market knowledge with a purpose to guarantee alignment Sure
Preserve the competitiveness of the employees compensation construction by reviewing the market tendencies yearly and, when acceptable, making changes to the construction to mirror market pay ranges Sure
Consider and decide acceptable job household, stage, title, exempt/non-exempt classification and wage vary for every new place and for every request for reclassification Sure
Hiring, supervising, coaching, monitoring and firing of employees. Sure
Preserve efficiency administration instruments for every employees place on campus Sure
Guarantee compliance with relevant legal guidelines and rules Sure
Efficient communication Sure
Moral behaviour Sure
Persuasiveness and the power to affect others. Sure
Strategic pondering and important/analytical pondering Sure
Organizational abilities Sure


Human useful resource supervisor works with several types of individuals and teams inside and outdoors the organisations. With out interacting with these teams he received’t have the ability to do obtain his objectives with effectivity. Thus he's very a lot interdependent on these teams to deliver the most effective out of him and the individuals his is supervising. Following chart reveals the assorted departments he's associated to:

= exterior organisation

= inside organisation

High administration: HR supervisor hyperlinks the worker with the corporate. If there's demand made by the workers comparable to change in pay construction, working situations or resolving disputes between them, he will get in contact with the administration and tries to resolve the problem as quickly as doable. In return prime administration units the rules and targets that are to be adopted by the workers. He makes certain that if there's any change within the tips for the workers, they're carried out.
Gross sales division: gross sales division of Reliance communication could be very huge and have totally different branches. There are gross sales individuals who handle the gross sales course of and there are others who full the sale. Each the branches require individuals with totally different abilities. Gross sales division will inform the HR manger about their necessities for personnel and it's the accountability of Mr. Edwards to meet it on time. He might do it by straight recruiting individuals or whether it is an emergency, he might strategy any recruiting company to satisfy his necessities.

Manufacturing Division:

He maintains a relentless contact with the manufacturing supervisor and gives him with employees that's required to meet the division. On this case it's his obligation to information workers of office security and different security measures.

Advertising and marketing Division:

Mr. Edwards play a vital position when coping with the advertising and marketing division. He not solely recruits individuals for them but in addition discusses the necessity of abilities which can be possible for selling the corporate and accordingly units out the criterion for choice.

Accounts division:

he prepares an estimated finances, which might be required for the aim of hiring and coaching new workers. In return he hires individuals for the accounts division when required.

There are few interactions that are related with each division. He takes initiative to inspire workers in each division and makes certain that he's in fixed contact with workers who're dealing with any issues or having any points whereas working. He units up packages at common foundation to work together with workers of each division to know their issues and inform them if there are any modifications required by the highest administration (Mujteba, 2006).

Recruiting companies:

he contacts these companies when there's an pressing have to make use of individuals and it isn't viable to undergo the method of recruitment due to its time consuming characteristic. He'll inform them together with his necessities and in return they may present with individuals of required abilities.


The position of the HR supervisor should parallel the wants of his or her altering group. Profitable organizations have gotten extra adaptive, resilient, fast to vary course and customer-centered. Inside this surroundings, the HR supervisor, who is taken into account obligatory by line managers, is a strategic accomplice, an worker sponsor or advocate and a change mentor. Based on Dickson (1998), most vital operate of HR supervisor is to offer a assist system to its workers; it may be emotional or bodily. In immediately’s organizations, to ensure their viability and skill to contribute, HR managers want to consider themselves as strategic companions. On this position, the HR individual contributes to the event of and the accomplishment of the organization-wide marketing strategy and targets. The HR supervisor contributes to the group by always assessing the effectiveness of the HR operate. He additionally sponsors change in different departments and in work practices. To advertise the general success of his group, he champions the identification of the organizational mission, imaginative and prescient, values, objectives and motion plans. Lastly, he helps decide the measures that can inform his group how nicely it's succeeding in all of this. Managing individuals is among the most tough elements of organizational administration; it means coping with individuals who differ bodily and psychologically (Mendenhall, 2007).


 Stone, R. J., (2008). Human Useful resource Administration, sixth version. Pg. three. John Wiley publication.
 Dickson, R. (1998). Huaman Useful resource Administration 2. Retrieved from, retrieved on 12th August, 2009.
 Firm Profile. Retrieved from Retrieved on 12 August, 2009.
 Cascio, W. F. (1998). Managing Human Assets. Pg 46. Irwin McGraw Hill.
 Hofstede, G. (1980). Tradition’s penalties: Worldwide variations in work-related values. Beverly Hills, CA: Sage Publications.
 Mendenhall, Mark E.; Oddou, Gary R.; and Stahl, Gunter Ok. (2007). Readings and Instances is Worldwide Human Useful resource Administration – 4th ed. Routledge Publishers, Taylor & Francis Books.
 Mujtaba, B. G. (2006). Cross Cultural Change Administration. Llumina Press, Tamarac, Florida.
 Dolezalek, H. (2008). Good Job! Coaching, 45(6), pp. 32-34.