Posted: October 12th, 2020
Plan for Company’s Customers Analysis
AIMS I will be going over data provided about our customers based oftener location, Income size, household size, years at current location, and the credit balance they carry with our company. Using statistical analysis we can learn more about our customers and hopefully use this information to provide better services to our customers in the future to keep them customers for life.
In my analysis I will go over the following: * Customer Location * Customer Income * Store Credit Balance * Credit Balance Compared to Income Level Household Size Compared to Household Location * Household Size Compared to Income Level Where the customer lives, their Income level and the balance they hold with the company are good Indicators of customer loyalty. Extending credit to our customers is a good faith way of us showing the customer that we want their business and are willing to take time to pay off their purchases.
Before I fully analyze the numbers I would assume that the greater the income level the more they are charging. They have the financial meaner to pay the monthly payments and can keep a high balance. Customer location is important because it can help tell us how often you frequent the store. Someone in an urban area might shop 4+ times a month, where someone in a rural area might only shop once a month. But the person shopping 4+ times a month might be spending less than the person living in the rural area who can only come once a month because of distance Issues.
Credit balance compared to Income level shows us how much higher Income customers are spending. Comparing the household size to the location can give us a feel for where the families are living marred to the single parent or single person households are. You can use this kind of information to market and advertise special sales as necessary. Finally household size compared to the income level will show us how much large families are spending and how often. This can also be useful to market big sales.
Customer Location The above representation is a pie chart which shows are clients’ demographic locations. Of the 50 customers used in our sampling the greatest numbers of our clients are In the Urban region, with the rural region being the least frequented. Of the sample we concluded that: eve In an urban area live in a suburban area * 26% live in a rural area This is in my opinion an expected outcome. The ability to come to our store is much greater for those living in suburban and urban areas because it is closer to their proximity.
While residents in the rural communities do frequent our stores they do so on a less frequent basis. Further investigation might be able to show that rural residents could possibly shop less frequently, but spend more per trip than someone in the urban area. Customer Income This simple bar graph shows the income level in the $1,000
