Human Services essay
Question 1 (2 points) The agency mission _____. Question 1 options: 1) states specific goals of the agency 2) is used for publicity 3) refers to how funds should be spent 4) states guiding principles Question 2 (2 points) A job description _____. Question 2 options: 1) provides the exact job responsibilities 2) outlines the chain of command 3) includes functions and qualifications 4) is written to attract applicants Question 3 (2 points) Knowledge about funding helps human service professionals understand all but which of the following? Question 3 options: 1) The content in which human services are delivered 2) How job responsibilities relate to mission and goals 3) How mission relates to jobs 4) How planning and service delivery relates to funding Question 4 (2 points) Community mapping _____. Question 4 options: 1) allows clients to find the organization 2) helps plan parking 3) helps clients advocate for one another 4) helps agencies support the community Question 5 (2 points) To make a good referral, the professional must know all of the following EXCEPT: Question 5 options: 1) if the agency is able to provide the service 2) if the agency is willing to accept the referral 3) if the agency is accessible to the client 4) if the agency has political difficulties Question 6 (2 points) Which of the following is NOT a part of the four-step process providing guidelines for linking the client with another service? Question 6 options: 1) Explain 2) Describe the service 3) Transmit information 4) Evaluate Question 7 (2 points) Social support center staff are guided by all of the following principles and goals EXCEPT: Question 7 options: 1) Keeping individuals safe and protecting citizens 2) Consult in matters of family dispute 3) Provide mental support 4) Provided individual psychotherapy Question 8 (2 points) Professionals learn about other agencies by engaging in all of the following EXCEPT: Question 8 options: 1) Becoming a client at the agency 2) Visiting the agency as a guest 3) Gathering information by phone 4) Making personal contacts with other professionals Question 9 (2 points) What condition affects the work environment and how people experience their work? Question 9 options: 1) Performance feedback 2) Policies and procedures 3) Workplace incentives 4) Health conditions Question 10 (2 points) Human services professionals are involved with allocating which resources: Question 10 options: 1) Time 2) Space 3) Clients 4) Paperwork Question 11 (2 points) Paperwork serves all of the following functions EXCEPT: Question 11 options: 1) Documenting for funding 2) Documenting client history 3) Allowing helpers to build rapport 4) Establishing a permanent client record Question 12 (2 points) Maintaining recordkeeping/documentation is difficult because _____. Question 12 options: 1) there is not enough room on the forms 2) client histories are too complex 3) crises and unexpected client requests come before documentation 4) files get lost Question 13 (2 points) Turf issues can cause difficulty for collaborating agencies by: _____. Question 13 options: 1) altering their mission and goals 2) sharing the same break rooms and holiday parties 3) spending hours of unpaid time planning 4) combing governing bodies without board approval Question 14 (2 points) Turf battles occur for all of the following reasons EXCEPT: Question 14 options: 1) Collaboration appears to benefit one agenda more than another 2) One agency has access to more resources 3) Collaboration benefits more than one population 4) One agency believes it is its mission to serve a specific client population Question 15 (2 points) The encapsulated worker is all of the following EXCEPT: Question 15 options: 1) becomes static in his/her work 2) believes he/she knows the truth 3) insensitive to client needs 4) driven to achieve their work goals Question 16 (2 points) Burnout means the helper _____. Question 16 options: 1) has physical or mental symptoms from overworking or stressful work 2) is reacting to encapsulation 3) has the paperwork blues 4) has difficulty with allocation of time Question 17 (2 points) Professional development is a positive approach to addressing the challenges at work when _____. Question 17 options: 1) the helper is dealing with the effects of encapsulation, burnout, and vicarious trauma 2) the helper teaches skills to others 3) clients need education 4) clients and workers attend education sessions together Question 18 (2 points) The process of advocacy includes all of the following EXCEPT: Question 18 options: 1) Identify needs of the population 2) Identify how to meet needs 3) Work with a network of individuals 4) Teach clients how to identify needs Question 19 (2 points) "The most "difficult area in which to advocate is _____. Question 19 options: 1) the community 2) the family 3) between agencies 4) the political arena Question 20 (2 points) One key component to organizing to promote community change is _____. Question 20 options: 1) using a network to promote a common cause 2) gaining support from only one client group 3) choosing a very small challenge 4) limiting participants to a manageable number Question 21 (2 points) The client empowerment model is effective when _____. Question 21 options: 1) clients are part of the majority culture 2) clients can easily articulate their cause 3) clients have past experience organizing 4) clients are taught how to promote change Question 22 (2 points) Some symptoms of burnout include all but the following EXCEPT: Question 22 options: 1) a change in attitude about work 2) lower expectations of performance 3) severe emotional detachment from work 4) energy and enthusiasm for work Question 23 (2 points) Principles of community organizing include all but the following EXCEPT: Question 23 options: 1) Individuals and organizations identify a common goal 2) Agency manuals provide the foundation for community change efforts 3) The combined effort of many voices has the power to facilitate change 4) Action plans provide the foundation for community change efforts Question 24 (2 points) Privatization is when _____. Question 24 options: 1) an agency or organization provides a human service function for profit 2) an agency bills Medicare 3) an agency bills Medicaid 4) an agency or organization provides a human service function at no cost Question 25 (2 points) An important responsibility of the human service profession is to be _____. Question 25 options: 1) an advocate for change 2) a certified accountant 3) a licensed tax agent 4) a real estate agent Question 26 (2 points) Community-based care is _____. Question 26 options: 1) located in a calm, pastoral setting 2) focused on health and wellness 3) focused on the primary client 4) based on professional not client responsibility Question 27 (2 points) Human service delivery in the rural areas has increased _____. Question 27 options: 1) to serve an increasing number of elderly living on farms 2) to serve the increased relocation of people to rural areas 3) to protect a new population from crime 4) to provide transportation to agencies in the urban areas Question 28 (2 points) Recruitment and retaining helpers, distance, cost, and confidentiality are _____. Question 28 options: 1) challenges to service provision in rural areas 2) barriers to human services in the military 3) concerns related to school-based services 4) difficulties encountered in hospice care Question 29 (2 points) The focus of community-based mental health has changed _____. Question 29 options: 1) to a focus on home-based services 2) due to the advocacy efforts of professionals 3) as a result of managed care 4) to a focus on health and wellness Question 30 (2 points) Characteristics of wraparound services include all of the following EXCEPT: Question 30 options: 1) individual treatment plans 2) outreach 3) technology 4) broad array of services Question 31 (2 points) Systems of care in schools describe _____. Question 31 options: 1) services provided that integrate education, religion, and politics 2) support services for children and families 3) guaranteed attendance 4) bipartisanship efforts Question 32 (2 points) The goal of hospice is _____. Question 32 options: 1) to provide quality of care to the patient 2) to raise awareness and enlist public aid for the needs of injured service members 3) to provide unique direct programs and service to meet the needs of injured service members 4) to help injured service members aid and assist each other Question 33 (2 points) The team of individuals that provide Hospice services include all of the following EXCEPT: Question 33 options: 1) Social workers 2) Nurses 3) Volunteers 4) Police officer Question 34 (2 points) In what year was Operation Enduring Freedom (OEF) launched? Question 34 options: 1) 2003 2) 2001 3) 2005 4) 2000 Question 35 (2 points) The World Wide Web is expanding all of the following services EXCEPT: Question 35 options: 1) descriptions of community, state, and national services 2) advertisements of services available 3) online therapy 4) construction of new agency buildings Question 36 (2 points) Clients can benefit from technology _____. Question 36 options: 1) without worrying about confidentiality issues 2) without knowing much about computers themselves 3) without actually seeing a professional 4) without worrying about the quality of services Question 37 (2 points) Providing wrap around services becomes an important component of the programs that ensure the safety of the public and prevent _____. Question 37 options: 1) victimization 2) protection 3) captivation 4) recidivism Question 38 (2 points) Which of the following launched in March 2003, which was a reminder that war can be traumatizing for some military personnel and their families? Question 38 options: 1) Optical Internetworking Forum 2) Office Intellectual Freedom 3) Operation Iraqi Freedom 4) Organization International Francophonie Question 39 (2 points) Which of the following statements are INCORRECT about cellular phones? Question 39 options: 1) Cellular phones are now standard for many human service professionals. 2) Professionals working with child abuse, community-based mental health, probation and parole, as well as other types of services, are available 24/7 to meet ongoing client needs. 3) These devices also provide security to many helpers when they are in dangerous or isolated situations with clients. 4) Several programs related to foster care emphasized the development of access to technology such as computers, mobile phones, and Internet communications to decrease communication between foster care parents, children, and helping professionals. Question 40 (2 points) Which of the types of workers did NOT emerge after the Great Recession? Question 40 options: 1) Employed 2) Unemployed 3) Underemployed 4) Higher wage full-time jobs with benefits Question 41 (2 points) Among the trends in human services are _____. Question 41 options: 1) aging, changing workplace, and partisanship 2) aging, new roles, and violence 3) diversity, homeland security, and the economy 4) diversity, political activism, and violence Question 42 (2 points) All of the following were "initiatives of public sector” EXCEPT: Question 42 options: 1) promoting healthy aging 2) planning for retirement 3) making it difficult to age in place 4) protecting older Americans from financial exploitation Question 43 (2 points) Home health care was created for the following purposes: Question 43 options: 1) to provide care to those in the hospital and spend more on healthcare 2) to spend more on healthcare and provide care in the emergency room 3) to provide care to those who cannot travel to care centers and to save financial resources 4) to provide care to those who cannot travel to care centers and to those in the emergency room. Question 44 (2 points) A term that indicates strong support of one party's platform is _____. Question 44 options: 1) xenophobia 2) partisanship 3) advocacy 4) EAP Question 45 (2 points) For many years the client was a passive recipient of which type of services? Question 45 options: 1) Accepting the decisions, following the direction of a helper and assuming little responsibility for what occurred in the process. 2) Taking the lead in making decisions 3) Giving directions to the helper 4) Taking full responsibility for what occurred in the process Question 46 (2 points) The whole person includes the following components of a person: Question 46 options: 1) financial and vocational 2) physical and social 3) social and psychosocial 4) psychological, social, physical, financial, and vocational Question 47 (2 points) Assisted living is residential living that matches the level of care to the _____. Question 47 options: 1) political need 2) state need 3) individual need 4) government need Question 48 (2 points) The four levels of interventions focused on prevention strategies, recommended by the CDC for school-based services include _____. Question 48 options: 1) individual, relationships, community and universal level 2) individuals, couples, community and societal level 3) relationships, community, societal and universal level 4) individual, relationships, community and societal level Question 49 (2 points) Soldiers exposed to combat in OEF and OIF developed which of the following mental problems EXCEPT_____. Question 49 options: 1) PTSD 2) depression 3) generalized anxiety disorder 4) bipolar disorder Question 50 (2 points) The fastest growing demographic is _____. Question 50 options: 1) men over age 85 2) women over age 85 3) men over 65 4) women over 65 -research paper writing service