BUSN 258 Customer Relations
BUSN 258 Buyer RelationsWeek 1 Task Dialogue Query 1, Buyer Service - Influence Dialogue Query 2, Constructing RelationshipsWeek 2 Task You Resolve, Situation Evaluation Dialogue Query 1, Promoting Dialogue Query 2, ListeningWeek three Case Research; Macy s Buyer Service Dialogue Query 1, Buyer Contact Dialogue Query 2, The InternetWeek four Task Midterm Examination(Two Units) Dialogue Query 1, The Unreasonable Buyer Dialogue Query 2, TraitsWeek 5 Task Dialogue Query 1, Buyer Suggestions Dialogue Query 2, Buyer Restoration You Resolve, Situation EvaluationWeek 6 Case Research;LL Bean and AT&T Dialogue Query 1, Buyer Expectations Dialogue Query 2, Buyer LoyaltyWeek 7 Task You Resolve, Situation Evaluation Dialogue Query 1, Emotional Labor Dialogue Query 2, Worker EmpowermentWeek eightClosing Examination(Two Units)