Challenges of Customer Service in an Airline Industry

Communication(Phone) Communication problems in the workplace can cost your company productivity and money. Without efficient communication, your company is unable to exchange information essential to daily operations and create a communication network to carry new product data. Understanding examples of workplace communication issues can help you to create policies that will address problems and create […]

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Reducing Occupational Stress in Air Traffic Control

Recommendations and Conclusions Introduction In this chapter, the researcher has formulated a set of recommendations based on data found in the finding and analysis chapter in line with the objectives of the dissertation to help in reducing occupational stress in air traffic control. Improving job planning and reliability of the work systems According to Glovanni […]

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Objectives of Air Traffic Services. (ATS)

First of all I would like to mention about Air Traffic Services. Air Traffic Control Service ATC. Aerodrome Control Service Approach Control Service Area Control Service Flight Information Service Alerting Service Flight Advisory Service These are the main ATS services. Then I would like to explain about main objectives of ATS. a) Prevent collisions between […]

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Conflict Management in Aviation

  Conflict Resolution Conflicts occur when there are disagreements between an individual or groups. When an individual strongly oppose each other’s ideas a conflict may start. Conflict can start anytime and at any place between anyone. A conflict results in verbal arguments, abuses and also spoils relationships. What should be noted is no matter how […]

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Aircraft Performance and Aviation Management

Briefly discuss about the main objectives of Air Traffic Services? This information is supported by (ivao.aero,2014) says the objectives of the air traffic services shall be to: Prevent collisions between aircraft Prevent collisions between aircraft on the manoeuvring area and obstructions on that area Expedite and maintain an orderly flow of air traffic; Provide advice […]

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Tool Control Program Essay

Aviation means any activity created by human with may be with respect to manufacture, development and design. There may be civil aviation, naval and Military aviation. The tool control program is one of the activities in aviation. The aircraft will have more than 100 different types of maintenance service departments. All such departments will have […]

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