How Patient-Reported Outcomes Affect Patient Satisfaction and Knowledge of Cancer Treatment

How Patient-Reported Outcomes Affect Patient Satisfaction and Knowledge of Cancer Treatment

Patient-reported outcomes (PROs) are measures of the health status, quality of life, symptoms, and functional abilities of patients with cancer. PROs can be collected through questionnaires, interviews, or electronic devices. PROs can provide valuable information for patients, clinicians, and researchers about the effects of cancer and its treatment on patients’ well-being and daily activities.

One of the benefits of using PROs is that they can improve patient satisfaction and knowledge of cancer treatment. Patient satisfaction is the degree to which patients are happy with the care they receive and the outcomes they achieve. Knowledge of cancer treatment is the extent to which patients understand their diagnosis, prognosis, treatment options, and potential side effects. Both patient satisfaction and knowledge of cancer treatment are important indicators of patient empowerment, engagement, and adherence.

Several studies have shown that using PROs can enhance patient satisfaction and knowledge of cancer treatment in various ways. For example, PROs can:

– Help patients communicate their needs, preferences, and concerns to their clinicians more effectively (Basch et al., 2017).
– Enable patients to monitor their own symptoms and functional status over time and adjust their self-care accordingly (Berry et al., 2017).
– Provide patients with feedback on their progress and outcomes compared to other patients or to their own goals (Snyder et al., 2018).
– Educate patients about the expected benefits and risks of different treatment options and help them make informed decisions (Chen et al., 2017).
– Empower patients to participate more actively in their own care and advocate for themselves (Howell et al., 2015).

By using PROs, patients can gain more control over their health, improve their quality of life, and achieve better outcomes. Therefore, PROs are a useful tool for enhancing patient satisfaction and knowledge of cancer treatment.


Basch, E., Deal, A. M., Dueck, A. C., Scher, H. I., Kris, M. G., Hudis, C., & Schrag, D. (2017). Overall survival results of a trial assessing patient-reported outcomes for symptom monitoring during routine cancer treatment. JAMA, 318(2), 197-198.

Berry, D. L., Hong, F., Halpenny, B., Partridge, A. H., Fann, J. R., Wolpin, S., … & Loberiza Jr, F. R. (2017). Electronic self-report assessment for cancer and self-care support: results of a multicenter randomized trial. Journal of Clinical Oncology, 35(4), 374-382.

Chen, J., Ou, L., & Hollis, S. J. (2017). A systematic review of the impact of routine collection of patient reported outcome measures on patients, providers and health organisations in an oncologic setting. BMC health services research, 17(1), 1-16.

Howell, D., Molloy, S., Wilkinson, K., Green, E., Orchard, K., Wang, K., & Liberty, J. (2015). Patient-reported outcomes in routine cancer clinical practice: a scoping review of use, impact on health outcomes, and implementation factors. Annals of Oncology, 26(9), 1846-1858.

Snyder Jr CF , Blackford AL , Wolff AC , Carducci MA , Herman JM , Wu AW , et al . Feasibility and value of PatientViewpoint: a web system for patient-reported outcomes assessment in clinical practice . Psychooncology . 2013 ;22:895–901.

Snyder CF , Smith KC , Bantug ET , Tolbert EE , Blackford AL , Brundage MD , et al . What do these scores mean? Evaluation of a web-based intervention that provides context for patient-reported outcomes scores to cancer survivors . J Cancer Surviv . 2018 ;12:234–42.

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