You have learned these concepts from watching this video:
2. Pareto Analysis
3. Cause and Effect Diagram
4. Control Impact Matrix from watching the video.
Explain how you can apply each concept (1-4) by using a real-world example (it can be a problem that you have, had encountered, or make up a scenario).
Upload your work in pdf file format via attachment (zero points for non-pdf file).
YouTube URL: http://www.youtube.com/watch?v=alQJTxolpFA