Query 1 (2 factors)
The company mission _____.
Query 1 choices:
1) states particular targets of the company
2) is used for publicity
three) refers to how funds ought to be spent
four) states guiding ideas
Query 2 (2 factors)
A job description _____.
Query 2 choices:
1) gives the precise job obligations
2) outlines the chain of command
three) consists of capabilities and
four) is written to draw candidates
Query three (2 factors)
Data about funding helps human service professionals perceive all however which of the next?
Query three choices:
1) The content material wherein human companies are delivered
2) How job obligations relate to mission and targets
three) How mission pertains to jobs
four) How planning and repair supply pertains to funding
Query four (2 factors)
Group mapping _____.
Query four choices:
1) permits shoppers to search out the group
2) helps plan parking
three) helps shoppers advocate for each other
four) helps companies assist the group
Query 5 (2 factors)
To make a very good referral, the skilled should know the entire following EXCEPT:
Query 5 choices:
1) if the company is ready to present the service
2) if the company is keen to just accept the referral
three) if the company is accessible to the shopper
four) if the company has political difficulties
Query 6 (2 factors)
Which of the next is NOT part of the four-step course of offering tips for linking the shopper with one other service?
Query 6 choices:
1) Clarify
2) Describe the service
three) Transmit data
four) Consider
Query 7 (2 factors)
Social assist middle employees are guided by the entire following ideas and targets EXCEPT:
Query 7 choices:
1) Preserving people secure and defending residents
2) Seek the advice of in issues of household dispute
three) Present psychological assist
four) Supplied particular person psychotherapy
Query eight (2 factors)
Professionals study different companies by partaking in the entire following EXCEPT:
Query eight choices:
1) Changing into a shopper on the company
2) Visiting the company as a visitor
three) Gathering data by telephone
four) Making private contacts with different professionals
Query 9 (2 factors)
What situation impacts the work surroundings and the way folks expertise their work?
Query 9 choices:
1) Efficiency suggestions
2) Insurance policies and procedures
three) Office incentives
four) Well being situations
Query 10 (2 factors)
Human companies professionals are concerned with allocating which sources:
Query 10 choices:
1) Time
2) House
three) Purchasers
four) Paperwork
Query 11 (2 factors)
Paperwork serves the entire following capabilities EXCEPT:
Query 11 choices:
1) Documenting for funding
2) Documenting shopper historical past
three) Permitting helpers to construct rapport
four) Establishing a everlasting shopper file
Query 12 (2 factors)
Sustaining recordkeeping/documentation is troublesome as a result of _____.
Query 12 choices:
1) there’s not sufficient room on the kinds
2) shopper histories are too advanced
three) crises and sudden shopper requests come earlier than documentation
four) information get misplaced
Query 13 (2 factors)
Turf points may cause issue for collaborating companies by: _____.
Query 13 choices:
1) altering their mission and targets
2) sharing the identical break rooms and vacation events
three) spending hours of unpaid time planning
four) combing governing our bodies with out board approval
Query 14 (2 factors)
Turf battles happen for the entire following causes EXCEPT:
Query 14 choices:
1) Collaboration seems to learn one agenda greater than one other
2) One company has entry to extra sources
three) Collaboration advantages a couple of inhabitants
four) One company believes it’s its mission to serve a particular shopper inhabitants
Query 15 (2 factors)
The encapsulated employee is the entire following EXCEPT:
Query 15 choices:
1) turns into static in his/her work
2) believes he/she is aware of the reality
three) insensitive to shopper wants
four) pushed to attain their work targets
Query 16 (2 factors)
Burnout means the helper _____.
Query 16 choices:
1) has bodily or psychological signs from overworking or traumatic work
2) is reacting to encapsulation
three) has the paperwork blues
four) has issue with allocation of time
Query 17 (2 factors)
Skilled improvement is a optimistic method to addressing the challenges at work when _____.
Query 17 choices:
1) the helper is coping with the consequences of encapsulation, burnout, and vicarious trauma
2) the helper teaches expertise to others
three) shoppers want training
four) shoppers and employees attend training classes collectively
Query 18 (2 factors)
The method of advocacy consists of the entire following EXCEPT:
Query 18 choices:
1) Determine wants of the inhabitants
2) Determine find out how to meet wants
three) Work with a community of people
four) Train shoppers find out how to establish wants
Query 19 (2 factors)
“Probably the most “troublesome space wherein to advocate is _____.
Query 19 choices:
1) the group
2) the household
three) between companies
four) the political enviornment
Query 20 (2 factors)
One key part to organizing to advertise group change is _____.
Query 20 choices:
1) utilizing a community to advertise a standard trigger
2) gaining assist from just one shopper group
three) selecting a really small problem
four) limiting contributors to a manageable quantity
Query 21 (2 factors)
The shopper empowerment mannequin is efficient when _____.
Query 21 choices:
1) shoppers are a part of the bulk tradition
2) shoppers can simply articulate their trigger
three) shoppers have previous expertise organizing
four) shoppers are taught find out how to promote change
Query 22 (2 factors)
Some signs of burnout embody all however the next EXCEPT:
Query 22 choices:
1) a change in angle about work
2) decrease expectations of efficiency
three) extreme emotional detachment from work
four) vitality and enthusiasm for work
Query 23 (2 factors)
Ideas of group organizing embody all however the next EXCEPT:
Query 23 choices:
1) People and organizations establish a standard aim
2) Company manuals present the muse for group change efforts
three) The mixed effort of many voices has the facility to facilitate change
four) Motion plans present the muse for group change efforts
Query 24 (2 factors)
Privatization is when _____.
Query 24 choices:
1) an company or group gives a human service perform for revenue
2) an company payments Medicare
three) an company payments Medicaid
four) an company or group gives a human service perform without charge
Query 25 (2 factors)
An vital duty of the human service career is to be _____.
Query 25 choices:
1) an advocate for change
2) a licensed accountant
three) a licensed tax agent
four) an actual property agent
Query 26 (2 factors)
Group-based care is _____.
Query 26 choices:
1) positioned in a relaxed, pastoral setting
2) targeted on well being and wellness
three) targeted on the first shopper
four) primarily based on skilled not shopper duty
Query 27 (2 factors)
Human service supply within the rural areas has elevated _____.
Query 27 choices:
1) to serve an growing variety of aged dwelling on farms
2) to serve the elevated relocation of individuals to rural areas
three) to guard a brand new inhabitants from crime
four) to offer transportation to companies within the city areas
Query 28 (2 factors)
Recruitment and retaining helpers, distance, price, and confidentiality are _____.
Query 28 choices:
1) challenges to service provision in rural areas
2) obstacles to human companies within the navy
three) issues associated to school-based companies
four) difficulties encountered in hospice care
Query 29 (2 factors)
The main target of community-based psychological well being has modified _____.
Query 29 choices:
1) to a give attention to home-based companies
2) as a result of advocacy efforts of execs
three) because of managed care
four) to a give attention to well being and wellness
Query 30 (2 factors)
Traits of wraparound companies embody the entire following EXCEPT:
Query 30 choices:
1) particular person therapy plans
2) outreach
three) expertise
four) broad array of companies
Query 31 (2 factors)
Techniques of care in faculties describe _____.
Query 31 choices:
1) companies supplied that combine training, faith, and politics
2) assist companies for kids and households
three) assured attendance
four) bipartisanship efforts
Query 32 (2 factors)
The aim of hospice is _____.
Query 32 choices:
1) to offer high quality of care to the affected person
2) to boost consciousness and enlist public assist for the wants of injured service members
three) to offer distinctive direct applications and repair to satisfy the wants of injured service members
four) to assist injured service members assist and help one another
Query 33 (2 factors)
The workforce of people that present Hospice companies embody the entire following EXCEPT:
Query 33 choices:
1) Social employees
2) Nurses
three) Volunteers
four) Police officer
Query 34 (2 factors)
In what yr was Operation Enduring Freedom (OEF) launched?
Query 34 choices:
1) 2003
2) 2001
three) 2005
four) 2000
Query 35 (2 factors)
The World Vast Internet is increasing the entire following companies EXCEPT:
Query 35 choices:
1) descriptions of group, state, and nationwide companies
2) ads of companies obtainable
three) on-line remedy
four) development of latest company buildings
Query 36 (2 factors)
Purchasers can profit from expertise _____.
Query 36 choices:
1) with out worrying about confidentiality points
2) with out figuring out a lot about computer systems themselves
three) with out really seeing an expert
four) with out worrying concerning the high quality of companies
Query 37 (2 factors)
Offering wrap round companies turns into an vital part of the applications that guarantee the protection of the general public and forestall _____.
Query 37 choices:
1) victimization
2) safety
three) captivation
four) recidivism
Query 38 (2 factors)
Which of the next launched in March 2003, which was a reminder that struggle may be traumatizing for some navy personnel and their households?
Query 38 choices:
1) Optical Internetworking Discussion board
2) Workplace Mental Freedom
three) Operation Iraqi Freedom
four) Group Worldwide Francophonie
Query 39 (2 factors)
Which of the next statements are INCORRECT about mobile telephones?
Query 39 choices:
1) Mobile telephones are actually commonplace for a lot of human service professionals.
2) Professionals working with little one abuse, community-based psychological well being, probation and parole, in addition to different varieties of companies, can be found 24/7 to satisfy ongoing shopper wants.
three) These gadgets additionally present safety to many helpers when they’re in harmful or remoted conditions with shoppers.
four) A number of applications associated to foster care emphasised the event of entry to expertise equivalent to computer systems, cellphones, and Web communications to lower communication between foster care dad and mom, kids, and serving to professionals.
Query 40 (2 factors)
Which of the varieties of employees did NOT emerge after the Nice Recession?
Query 40 choices:
1) Employed
2) Unemployed
three) Underemployed
four) Increased wage full-time jobs with advantages
Query 41 (2 factors)
Among the many developments in human companies are _____.
Query 41 choices:
1) growing older, altering office, and partisanship
2) growing older, new roles, and violence
three) variety, homeland safety, and the financial system
four) variety, political activism, and violence
Query 42 (2 factors)
All the following had been “initiatives of public sector” EXCEPT:
Query 42 choices:
1) selling wholesome growing older
2) planning for retirement
three) making it troublesome to age in place
four) defending older Individuals from monetary exploitation
Query 43 (2 factors)
Residence well being care was created for the next functions:
Query 43 choices:
1) to offer care to these within the hospital and spend extra on healthcare
2) to spend extra on healthcare and supply care within the emergency room
three) to offer care to those that can’t journey to care facilities and to avoid wasting monetary sources
four) to offer care to those that can’t journey to care facilities and to these within the emergency room.
Query 44 (2 factors)
A time period that signifies robust assist of 1 get together’s platform is _____.
Query 44 choices:
1) xenophobia
2) partisanship
three) advocacy
four) EAP
Query 45 (2 factors)
For a few years the shopper was a passive recipient of which kind of companies?
Query 45 choices:
1) Accepting the selections, following the path of a helper and assuming little duty for what occurred within the course of.
2) Taking the lead in making selections
three) Giving instructions to the helper
four) Taking full duty for what occurred within the course of
Query 46 (2 factors)
The entire particular person consists of the next elements of an individual:
Query 46 choices:
1) monetary and vocational
2) bodily and social
three) social and psychosocial
four) psychological, social, bodily, monetary, and vocational
Query 47 (2 factors)
Assisted dwelling is residential dwelling that matches the extent of care to the _____.
Query 47 choices:
1) political want
2) state want
three) particular person want
four) authorities want
Query 48 (2 factors)
The 4 ranges of interventions targeted on prevention methods, really helpful by the CDC for school-based companies embody _____.
Query 48 choices:
1) particular person, relationships, group and common stage
2) people, , group and societal stage
three) relationships, group, societal and common stage
four) particular person, relationships, group and societal stage
Query 49 (2 factors)
Troopers uncovered to fight in OEF and OIF developed which of the next psychological issues EXCEPT_____.
Query 49 choices:
1) PTSD
2) melancholy
three) generalized anxiousness dysfunction
four) bipolar dysfunction
Query 50 (2 factors)
The quickest rising demographic is _____.
Query 50 choices:
1) males over age 85
2) ladies over age 85
three) males over 65
four) ladies over 65
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